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Case Studies/Manufacturing

IT Infrastructure Overhaul for Multi-Location Manufacturer

A precision parts manufacturer with multiple facilities had no centralized IT and a weak security posture. We brought the sites under one IT strategy and prepared them to meet customer SOC 2 requirements.

Details anonymized. Outcomes described at a high level.

The Challenge

Each site had grown its own IT setup. Different networks, backups, and security tools — or none at all. There was no shared visibility, no consistent patching, and no disaster recovery plan. After close calls with ransomware, leadership wanted a real program in place. A major customer was also starting to require SOC 2 from suppliers, which put a key relationship at risk.

Our Approach

  • 1Assessed network topology, endpoints, backups, security posture, and SOC 2 gaps across all sites.
  • 2Designed and deployed a unified network with standardized equipment, centralized management, and site-to-site connectivity so policy could be enforced consistently.
  • 3Rolled out endpoint detection and response across workstations and servers, replacing a mix of consumer-grade antivirus.
  • 4Moved collaboration, email, and backup to the cloud while keeping latency-sensitive manufacturing systems on-premises.
  • 5Set up centralized monitoring, alerting, and a single help desk so employees had one place to go regardless of site.
  • 6Documented the policies, procedures, and controls needed for SOC 2, and supported them through the audit process.

The Results

✓Unplanned downtime fell, which helped keep production stable.
✓They were in a position to meet customer SOC 2 requirements and protect that relationship.
✓A single help desk meant fewer disruptions and faster resolution across sites.
✓Ransomware exposure dropped through EDR, network segmentation, and tested backups.
✓IT spend became more predictable as duplicate tools and emergency break-fix work were cut.
IT ConsultingCybersecurityCloud MigrationManufacturing
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